In our recent commentary, we emphasised how convenience is the decisive factor in shifting travel behaviour and improving the success of public transport systems across the UK. While traditional frameworks focus on sustainability, cost, and capacity, we argue that real progress will only come when transport networks are designed around ease of use.

Drawing from our operational success of the Stourbridge Shuttle and the proposed Dasher, we value three pillars of convenience: reliability, affordability, and seamless connectivity.

The Stourbridge Shuttle, which operates with over 99% reliability, exemplifies how consistent service builds user trust and fosters long-term ridership. In contrast to legacy rail systems plagued by delays and disruptions, Very Light Rail (VLR) models can provide predictable, turn-up-and-go journeys that eliminate the stress and uncertainty often associated with public transport.

Affordability is also key. The Shuttle’s operational costs are around half that of traditional heavy rail, enabling more frequent services and lower fares. This makes public transport accessible to wider demographics and ensures that economic hardship is not a barrier to mobility.

Seamless connectivity – particularly first and last-mile integration – is the final piece of the puzzle. VLR networks like the Shuttle and our proposed Dasher are designed to work alongside existing transport systems, connecting local hubs without the need for complex infrastructure overhauls. This modular approach makes journeys more intuitive and encourages multimodal use.

As urban populations grow and climate targets loom, we warn that failing to prioritise convenience could undermine efforts to decarbonise the transport sector.

It is our view that VLR offers a proven, scalable solution that meets both environmental and economic needs and, if it receives the necessary backing, can reconnect our communities without major investment.

Convenience should not be an afterthought, but the foundation of future-ready transport systems.